Spotlight Customer Reviews
Customer Rating: 
Summary: Toshiba SUCKS! Buy better!
Comment: Toshiba doesn't offer any support for products after a newer model is lanched. While everyone else can evolve with technology, you will have to keep buying new units from Toshiba to keep up. No Thanks.
Customer Rating: Summary: Absolute Bottom Line
Comment: I bought this PPC brand new, when it first came out at $350 or thereabouts. It wasn't the cheapest one out there, but I was in a hurry and had liked Toshiba's laptops so I figured- what the heck? I mean, how hard IS it to make a PPC when you've been making laptops for so long. Well- I found out. Toshiba needs to get out of this end of the market (actually, I believe they already have) because this is the absolute worst PPC on the market. The processor is indeed slow and buggy; it required "soft" reset several times a day. I use all types of PPC's in my daily work, so I am not unfamiliar with their usage. I currently own 2-Dells, 3-HP's and 2-Palms. I consider myself expert in their usage.
The battery life is ridiculous. I was lucky to get 3 hours out of it. Upon recharge, the message "to prevent data loss, recharge or replace your back up battery" was a constant. There is no replaceable or back up battery on this thing, thus making the error message ridiculous as well. If you are considering buying one of these used or in any for second hand (the ever popular "New in box! Never been used" auction pitch) rethink immediately. The shelf life of their internal battery is about 6 months. A call to the warranty center for a replacement got me nothing but a headache. The "service" rep told me that "Someone should have told you there was no way to replace the internal battery when you bought it." Now, there's a confidence-inspiring employee. It got worse from there. Toshiba's final offer to me was to replace the battery for-ready?- $225.00. Yup. 6 month old device, dead battery and that was their remedy. Not only will I never buy a Toshiba PPC again, I will never buy a Toshiba ANYthing ever again.
Customer Rating: Summary: Thinking of buying a used one? Look again
Comment: Toshiba is known for their excellent notebook/laptop, but not for their PDA. My first PDA was the Apple Newton and Toshiba e335 is my current and last one (currently looking at the IPAQ 6315/6365).
My overall experience with the e335 is not too good. Hardware quality is very poor (cracked adaptor socket, creaking case). I am not at all a "heavy" user, but I still find this e335 to be inadequate and below average in everything. Battery life is average; plus it cannot be replaced when the battery is at the end of its lifetime. The processor is so slow and buggy, it requires "soft" reset several times a day.
The worst of all is the poor support from Toshiba itself as the maker of this PDA. The last rumor I heard was, Toshiba stops making and selling PDA (its a reality by now in 2005). So my suggestion is: don't even consider buying a used one or new ones advertised as clearance model, because you'll be stuck with less than average PDA that you can only use as a shiny toy to impress a 4 year old....
Customer Rating: Summary: poor choice, don't buy
Comment: Expensive toy but not useful at all.
If you don't recharge it, you lose your memory??? What kind of a deal is that for $400, as I paid? Do yourself a favor and buy something better.
Customer Rating: Summary: Good PDA
Comment: Got it around my birthday Sept of 2003, Great buy, 2 problems shipping took almost 2 weeks instead of 2 days from NJ to MA, 2nd Battery problems almost 2 months later Toshiba was able to replace but battery problem continued so I gave up. All in all 8 months later and other than battery still loving it. Would buy from seller again. Still the shipping was a bit delayed but it was still a reliable PDA
