Spotlight Customer Reviews
Customer Rating: 
Summary: Cell Phone Or PDA?
Comment: If you are in dire need of a cell phone. DO NOT GET THIS DEVICE. I would never pay over 60 bucks for it either. These things have been on ebay for under 70 bucks for over a year now. Not just sold by individuals, but by electronics and phone stores for that price. Now, if you are wanting a PDA for under 100 bucks. This device is for you. True, you will not be able to use the cell phone feature unless you know how to get the unlock code, which can be done by the way. Just takes a lot of time on the internet and searching around. I have a cheapo Nokia 3130 I use for a cell phone. So that part of it doesn't really bother me. If you can find a PDA for under a 100 bucks that has the options on it like the Tungsten W. Let me know. I think it's a great deal just for that alone.
Customer Rating: Summary: not a tungsten
Comment: its a good phone and all, but its not a tungsten. it is a treo. want proof? go to www.palmone.com and search "tungsten w". it will give you the TREO w
Customer Rating: Summary: AT&T and Cingular
Comment: I have had this phone for over a year. I paid about $400 for the unit. It worked fine and I had no problems with it while at AT&T. Cingular is another story. They do not accept this phone on their system and do not offer any compromises on their PDAs in exchange for my loss. Cingular could not care less about the AT&T customers they acquired. They even charge for activation into the Cingular system from the AT&T system.
Customer Rating: Summary: Becky (in Atlanta)
Comment: I wanted a PDA Phone w/Palm OS. I did lots of research and finally I purchased my "like new" Tungsten W from Amazon's market place for its "relatively" attractive price. Within a month, the phone failed (Palm OS was OK). I have to send it in to for repair. Somehow, my serial number was associated to a different model of Palm. So they sent me a wrong one and I have to do the exchange again. I was very unhappy about the mix up and delay.
Because it did not come with a headphone, so it took some time for me to research and finally picked "Ternary Flip Cover", which allow me to use the PDA more like a regular cell phone. However, the answer button stop working after 4 or 5 months. It is getting very cracklely when I use the phone. I just ordered a Nokia head phone from Amazon a few weeks ago but it won't ship until May.
It only came with a USB cable rather than a cradle. (Not sure if a new one comes with a cradle?) The little plastic parts are broken off. I once tried a charger from Belkin but I was disappointed that it did not fit the Tungsten W very well.
My Tungsten W frustrates me increasingly. It is locking up a lot when I try to use the phone. In turn, it drops my calls. It even reset itself quite often. I am tempted to switch back to my old Motorola but I love the Palm OS. I am torned.
In a nut shell, I would give the Palm OS on Tungsten W 5 stars, but I only give 1 star to the phone.
Customer Rating: Summary: Reply to feedback's
Comment: leesea...
AT&T and Cingular in merge, it work great. the speed is fancy on Web Pro 2.1. If complain about Palm 4 OS, simple get Tungsten W 1.0 update to get 4.1.1, it improve much better and less problem and fair speed.
A wireless customer....
Your "MINUSES" are some wrong.... There is pop-up notification of SMS messages. There is graffiti area, if install Jot which allow you to do graffiti on screen, keep practice and it getting much comfortable. I still like use keypad than rather graffiti. :)
"You have to delete the SMS outbox and inbox messages one by one"
It's pretty normal for almost every mobile, stop whine about it, you should be happen if you accident delete whole thing.
Only thing I complain about these Tungsten W... the software from website at PalmOne offer Update Tungsten W 1.0 which avaiable only on Mac OS 9.x, not OS X support, so, I had to go to my friend's PC (Windows XP) in order to get whole Palm OS update on W.
